RewardBig Loyalty Solutions Private Limited

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Tollfree

18001213122

Plot No. 14 & 15, Old Delhi Road, Near Maruti Udyog, Noble Enclave, Gurugram 122017

+91 124 4231 006

info@rewardbig.com

Online Portal

RewardBig is a leading Loyalty Redemption Management Organization. For years, we have been providing the best solutions to our clients to increase their brand loyalty.

Gift Of Choice
World Class UX
Easy to use

Order Management

We have an inhouse order management system which enables us to offer end-to-end solutions for our clients. RewardBig is the one-stop solution provider for all your Loyalty redemption needs. Right from creating the best redemption catalogues to doorstep delivery of the rewards.

Sourcing
Warehousing
Shipment dispatch & delivery

Technology

We leverage the best technology for a seamless experience for our customers. We have an in-house tech support system that is available for our assistance all the time. Our analytics services include data-driven monitoring of program performance, analysis of trends and pathways to better engagement, reports and dashboards that are easy to understand, and real-time reporting and post hoc analysis.

Technology Support (In-house)
Solution Management

Customer Service

Every missed call is equal to a missed opportunity. To avoid that our Call Centre Services provide 24/7 customer service support for our clients and provide the best solutions at all the hours.

Toll free helpline for post redemption support
Efficient In-house Customer Service
SLA > 90%

Extensive Redemption Catalogue Portfoli

Owned Inventory & Warehouse

In-house Tech Development & Support

Pan India Delivery

Dedicated, Efficient Team & Partners

The Process

Order Processing

Order Captured
Checked & Moved to Warehouse Systems

Warehouse

Picking Bucket
Second Stage Check with the Order Sheet
Packing
Moved to be Shipped Status

Dispatch

Pick-Up for Dispatch
AWB Created
System Updated
Customer Informed
Real time tracking via API

Delivery

Shipment Delivered
Customer Query Handled
Order Closed

Our Strength

Technology

Self Developed
Agile
In House Support
Secured Servers
Multi Functional Reporting
Easily Customizable

Operations

Robust
PAN India Delivery Network
Strategically Partnered with Logistics Companies
Fully Legally Compliant
Experienced & Dedicated Team
Proper Laid Out QC Rules
Dedicated Customer Service Team

Supply Chain

Own Warehouse
State of the art Packaging
Strategically Located
Well secured

Expertise

Merchandising

200+ Brands

Rich & Diversified Catalog

5000+ Products listed

Strong Distribution & Fulfillment

Owned warehouse and technology, PAN India coverage

Value Chain Network

Channel Incentive

Rewards with no value limit

Sales Incentive

Best strategies & portfolio

Corporate Gifting

1M+ Options & Branding

Home & Kitchen

CDIT, Electronics & White Good

Mobiles & Accessories

Personal Care, Health & Beauty

High End Watches

Gift Cards and Electronic Gift Vouchers

Fashion, Lifestyle & Jewellery

Retail Brand Gift Vouchers

Automobiles

Books, Toys & Stationery

Experiential Products & MANY MORE

Looking for a customized solution

Request a Quote