Privacy Policy
While you may be able to browse the website RewardBig.com (hereinafter referred to as “Platform” or “Website”) from countries outside of India, however, please note we do not offer any product/service under this Platform outside India. By visiting the Platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Throughput this Privacy Policy, ‘you or ‘your or ‘Customer, shall mean the User who is using our Platform.
User Eligibility
The Platform is provided by RewardBig and available only to entities and persons who have reached the age of legal majority and are competent to enter into a legally binding agreement(s) under the applicable law. If you do not qualify, you are not permitted to use this Platform.
What personal information we collect
When you visit the Platform, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
We may also collect certain personal information that you provide voluntarily, such as your name, email address, shipping address, billing address, phone number and payment information. All such information shall be stored in the RewardBig secure servers.
We may also collect information regarding the Transaction amount, Bank Name, Card Type, Card Number, etc.
How We Use Your Information
We use the information we collect for the following purposes:
process and fulfil your orders.
To communicate with you about your orders, account information, and promotions.
To improve our Website/ Platform, products and services.
To prevent fraud and enhance the security of our Platform.
To comply with legal obligations
We use the information we collect to help us screen for potential risk and fraud and more generally to improve and optimize our Platform.
Disclosure of Information and Reason for Such Disclosure
We may share your personal information with third-party service providers who shall be assisting us in operating our Platform, processing payments, and fulfilling orders. These service providers are obligated to protect your information and are not authorized to use or disclose your information for any purpose other than providing services on our behalf.
We may also disclose your information in response to any, court order, or other legal requirements, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We may also disclose your information by asking you for your consent to share it and you have agreed so. This could be done for various purposes such as to improve your online experience for using our product, to prevent fraud and misappropriation and to secure our tool. When we transfer your data to third parties, we make appropriate arrangements as required under applicable law to restrict further disclosure. By entering an appropriate contractual arrangement to ensure that they maintain similar levels of data protection as they would to their own information.
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Consent
By using this Platform and/or providing your information, you agree and consent to us collecting, storing, processing, transferring, using and sharing of your personal information (including sensitive personal information as per applicable law) that you disclose on this with platform third parties or service providers for the purposes set out and in accordance with this Privacy Policy.
Your Rights
You have the right to:
Access your personal information
Correct inaccuracies
Request data deletion
You may do so by reaching out to our support team.
Data Security
We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Information.
Profiling
When we send or display personalised communications or content, we may use some techniques qualified as “profiling” (i.e. any form of automated processing of personal data consisting of using those data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s personal preferences, interests, economic situation, behaviour, location, health, reliability, or movements). This means that we may collect personal data about you in the different scenarios mentioned in this Privacy Policy. We centralize this data and analyse it to evaluate and predict your personal preferences and/or interests.
Based on our analysis, we send or display communications and/or content tailored to your interests/needs.
You have the right to object to the use of your data for “profiling” in certain circumstances. Please see “Your Rights” section above.
Cookies
We use cookies and similar technologies to collect information about your browsing behaviour and preferences. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly if cookies are disabled.
Cookies shall be amended by us at any point of time.
Third-Party Entities
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these websites before providing any personal information.
We may share your personal data with third parties or entities of our group for direct marketing purposes with your consent.
Your personal data may also be processed by our trusted third-party providers that are performing a range of business operations on our behalf. We only provide them with the information they need to perform the service, and we require that they do not use your personal data for any other purpose. For instance, we may entrust services that require the processing of your personal data to:
Third parties that assist and help us in providing digital and e-commerce services such as social listening, store locator, loyalty programs, identity management, ratings and reviews, CRM, web analytics and search engine, user generated content curation tools.
Advertising, marketing, digital and social media agencies to help us to deliver advertising, marketing, and campaigns, to analyse their effectiveness, and to manage your contact and questions.
Third parties required to deliver a product to you e.g. postal/delivery services.
Third parties that assist and help us in providing IT services, such as platform providers, hosting services, maintenance and support on our databases as well as on our software and applications that may contain data about you (such services could sometimes imply access to your data to perform the required tasks).
Payment service providers and credit reference agencies for the purpose of assessing your credit score and verifying your details where this is a condition of entering into a contract with you;
We may also disclose your personal data to third parties:
In the event that we sell any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets. If RewardBig or a part of its assets is acquired by a third party, personal data held by it about its customers relating to those assets is one of the transferred assets. In such case, the buyer acting as the new data controller processes your data and its privacy policy governs the processing of your personal data.
If we are under a duty to disclose or share your personal data in order to comply with a legal obligation, or in order to enforce or apply our terms of use/sales or other terms and conditions you have agreed to; or to protect the rights, property, or safety of RewardBig, our customers, or employees.
Retention of Data
We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to enable RewardBig to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
Use of Childrens information
Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
Changes to the Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Platform. We encourage you to review this Privacy Policy periodically for any changes.
Conditions of Use
Please do read the detailed terms and conditions of the Website. Your visit and any dispute over privacy is subject to the Terms & Conditions, including limitations on damages, arbitration of disputes, and all the applicable laws of India. Like this Privacy Policy, the Terms & Conditions are also subject to change.
Grievance Redressal Policy
The objective of this Grievance Policy is to provide a framework:
to ensure provision of timely and effective resolution of issues raised by customers.
to keep customers informed about the manner in which they can reach out to us to resolve their queries and grievances.
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at:
Kindly contact us
Plot No. 14- 15, Old Delhi Road, Noble Enclave, Gurugram, Haryana, 122001
Contact E-mail: info@rewardbig.com
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the grievance officer are provided below
Notification of Changes
We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.
Governing Law and Jurisdiction
The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.